{"id":10792,"date":"2025-09-09T09:28:37","date_gmt":"2025-09-09T07:28:37","guid":{"rendered":"https:\/\/elidatoma.com\/?page_id=10792"},"modified":"2025-09-15T17:15:04","modified_gmt":"2025-09-15T15:15:04","slug":"orders-and-shipping","status":"publish","type":"page","link":"https:\/\/elidatoma.com\/ro\/orders-and-shipping\/","title":{"rendered":"COMENZI \u0218I LIVRARE"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>CUM COMAND?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Pute\u021bi comanda utiliz\u00e2nd contul de utilizator pe care vi-l crea\u021bi pe site sau direct, f\u0103r\u0103 a avea un<br>cont de utilizator.<br>&nbsp;<br>Pa\u0219ii pe care trebuie s\u0103 \u00eei face\u021bi pentru a efectua o comand\u0103 sunt:<br>Pasul 1 \u2013 Intra\u021bi pe pagina de SHOP<br>Pasul 2 \u2013 Alege\u021bi produsul d\u00e2nd click pe numele produsului sau pe imaginea produsului<br>Pasul 3 \u2013 Intra\u021bi pe pagina de produs \u0219i selecta\u021bi m\u0103rimea<br>Pasul 4 \u2013 Ap\u0103sa\u021bi butonul \u201eAdaug\u0103 \u00een co\u0219\u201d<br>Pasul 5 \u2013 Ap\u0103sa\u021bi iconi\u021ba \u00een forma de saco\u0219\u0103 \u0219i vizualiza\u021bi co\u0219ul de cump\u0103r\u0103turi<br>Pasul 6 \u2013 Dac\u0103 ave\u021bi un voucher\/cod de discount ve\u021bi putea completa c\u00e2mpul \u0219i prin<br>ap\u0103sarea butonului \u201eAplic\u0103\u201d co\u0219ul de cump\u0103r\u0103turi se actualizeaz\u0103 cu discount-ul oferit<br>Pasul 7 \u2013 Ap\u0103sa\u021bi butonul \u201eFinalizeaz\u0103 cump\u0103r\u0103turile\u201d<br>Pasul 8 \u2013 Dac\u0103 nu sunte\u021bi conectat prin contul de utilizator, atunci 3 formulare vor ap\u0103rea:<br>Formularul 1 \u2013 Pentru client existent: formularul cu username \u0219i parol\u0103<br>Formularul 2 \u2013 Pentru un client nou: op\u021biunea dvs. de a crea un cont de utilizator<br>Formularul 3 \u2013 Dac\u0103 nu dori\u021bi ca datele s\u0103 fie stocate, v\u0103 pute\u021bi conecta ca vizitator<br>Finaliz\u00e2nd procesul de check-out \u0219i plas\u00e2nd o comand\u0103 f\u0103c\u00e2nd click pe butonul \u201ePlasa\u021bi comanda\u201d<br>din pagina de check-out, v\u0103 da\u021bi consim\u021b\u0103m\u00e2ntul de a cump\u0103ra produsele plasate \u00een<br>co\u0219ul de cump\u0103r\u0103turi.<br>Pasul 9 \u2013 Dup\u0103 completarea unuia dintre cele 3 formulare ve\u021bi intra pe pagina de \u201eFinalizeaz\u0103 Comanda\u201d<br>unde ve\u021bi completa informa\u021biile necesare \u0219i selecta\u021bi informa\u021biile de plat\u0103.<br>Pasul 10 \u2013 Dup\u0103 ce alege\u021bi metoda de plat\u0103 preferat\u0103, ve\u021bi primi o comand\u0103<br>e-mail de confirmare.<br>&nbsp;<br>2.MONITORIZAREA COMENZII<br>Dup\u0103 plasarea unei comenzi, ve\u021bi primi un e-mail care con\u021bine toate detaliile achizi\u021biei dvs.<br>De asemenea, putem p\u0103stra leg\u0103tura dac\u0103 avem nevoie de informa\u021bii suplimentare pentru a v\u0103 verifica plata.<br>Odat\u0103 ce comanda dvs. este confirmat\u0103, www.elidatoma.com va efectua expedierea c\u0103tre curier pentru a v\u0103 livra<br>produsele cump\u0103rate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u0103 vom \u021bine la curent cu informa\u021bii de urm\u0103rire \u0219i o dat\u0103 estimat\u0103 de sosire. De asemenea, pute\u021bi<br>urm\u0103ri evolu\u021bia comenzii din contul dvs. www.elidatoma.com la \u201eComenzile<br>mele\u201d.<br>De\u0219i ne propunem s\u0103 livr\u0103m \u00eentotdeauna \u00een termenele specificate, nu suntem responsabili pentru<br>\u00eent\u00e2rzieri din cauza v\u0103muirii sau a aprob\u0103rii de plat\u0103 nereu\u0219ite.<br>&nbsp;&nbsp;<br>3.PRODUSE CUSTOMIZATE<br>Pentru comenzi de produse personalizate, v\u0103 rug\u0103m s\u0103 contacta\u021bi echipa www.elidatoma.com pentru<br>toate informa\u021biile necesare.<br>Produsele personalizate nu pot fi returnate dec\u00e2t daca sunt neconforme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.LIVRARE \u0218I TRANSPORT<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">www.elidatoma.com livreaz\u0103 produsele numai dup\u0103 \u00eencasarea integral\u0103 a pre\u021bului<br>(confirmarea comenzii).<br>Comenzile vor fi livrate oriunde pe teritoriul Rom\u00e2niei (prin serviciul de curierat angajat de<br>www.elidatoma.com) and outside Romania, where it will be delivered according to the<br>availability of the UPS partner\u2019s delivery service.<br>The goods are shipped in the order in which the orders were received, until the stock is<br>exhausted. In case of a large number of orders, or if by mistake, the stock has been exhausted<br>but the information has not been uploaded on the website and we cannot deliver the goods,<br>we will immediately inform you and refund you in full the amount paid, using the payment<br>method used by you.<br>The estimated delivery time is calculated from the order confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery time \u2013 in ROMANIA<br>Delivery is made through the Fan Courier provider and the delivery time is 1-3 days after the<br>order confirmation.<br>During public holidays, Black Friday event, as well as throughout other company campaigns,<br>processing an order as well as delivering it can depend on the courier\u2019s load.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery time \u2013 outside Romania\u2019s borders<br>Delivery is made only by UPS courier.<br>Delivery of UPS STANDARD: delivery time in 5-8 business days;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery of UPS EXPRESS SAVER: Worldwide (except Romania): delivery in 2-4 business<br>days.<br>Please note that our shipping times should only be used as a reference and are based on the<br>time of dispatch. www.elidatoma.com cannot take responsibility for customs clearance delays<br>or unsuccessful payment approval, although we will try to minimize any delays.<br>&nbsp;<br>5.CUSTOMS DUTIES<br>Customs duties may apply to products delivered outside the borders of the European Union.<br>Customs duties are not included in the price and are not subject to www.elidatoma.com<br>obligation. In order to be able to pick up\/receive the package you may be required to pay the<br>customs duties calculated under the applicable legislation in the country of destination.<br>As the recipient of the order, instead, you must pay these taxes and taxes to free the order<br>from customs. As we cannot inform you of the exact amount, we recommend that you contact<br>your local customs office or tax authority before making an order.<br>www.elidatoma.com does not collect sales or use tax in all states. www.elidatoma.com does<br>not collect use tax for international purchases. For states imposing sales or use tax, your<br>purchase may be subject to use tax unless it is specifically exempt from taxation. Many states<br>require customers to file a sales\/use tax return at the end of the year reporting all taxable<br>purchases that were not taxed and to pay tax on those purchases. For more details, please<br>contact your respective taxing authorities.<br>Please note that if you return an item, the taxes and import duties will be refunded to you if<br>they were originally included in the purchase price. If they were not included then you will be<br>responsible for reclaiming duty directly from your local customs office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>You can order using the user account you create on our site or directly without having a useraccount.&nbsp;The steps you need to take to perform an order are:Step 1 \u2013 Go to&nbsp;the SHOP pageStep 2 \u2013 Choose the&nbsp;product&nbsp;by clicking on the product name or on the product imageStep 3 \u2013 Go to the&nbsp;product page and &hellip; <a href=\"https:\/\/elidatoma.com\/ro\/orders-and-shipping\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">COMENZI \u0218I LIVRARE<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-10792","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping and Delivery Information | ELLIDA TOMA<\/title>\n<meta name=\"description\" content=\"Find all the information you need on ordering and shipping. 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